Netiquette:
Taking a class online is quite different than sitting and communicating in a face-to-face classroom. Much of the communication is actually lost because facial expressions or body language cannot be seen, nor can the tone of voice that the sender intended to be heard. For these reasons, here are some tips to remember when communicating online:
- The course is still a classroom, and you must treat faculty and other students with respect.
- Read and re-read emails and posts before sending them. Read them aloud to make sure they don’t sound offensive.
- Think and take a breath before you send, especially if what you are discussing/sending relates to an emotionally charged issue.
- Avoid the use of all caps and "netspeak." For example, "BTW," "FYI."
- Watch your language, humor, and sarcasm; all may be misinterpreted.
Email Etiquette:
- Use a greeting and a closing.
- Use the correct level of formality for the person to whom you are addressing the content.
- Read aloud before sending it to make sure the tone is correct.
- Be concise.
- Don't forward emails without the permission of the original sender.
- Use the correct grammar, spelling, punctuation, and sentence structure. All of these things give an impression of your professionalism.
- Avoid inappropriate email addresses.
- If an email is not the right venue to voice your concerns, ask for permission to contact the individual by phone.
Discussion Board Netiquette:
- Make your posts stay on topic and do not post irrelevant information.
- Review and edit your posts before submitting.
- Make a brief and thorough comment
- Give proper credit when referencing or quoting another source
- Be sure to read all messages in a thread before posting or replying
- Avoid short and generic replies such as "I agree"/"I think so". You should explain why you agree.
- Respect the opinions of your classmates even when they differ from your own. You should express your differing opinion in a respectful, non-critical way.
- Do not make personal or insulting remarks.